We offer a complete design, sales and installation service for stoves and wood based heating systems tailored to individual needs.
Personal service
We maintain that this type of product can be problematic when sold over the internet where little or no knowledge of the installation site and room requirements is available. Contact us for a free site survey within a reasonable radius of our shop to help you chose the right installation.
Building works
Any building work, whether it is excavating to the original builders opening of an existing fireplace or building a new chimney or chimney breast, is carried out by us, as is all plumbing for a heating system. The only aspect of an installation that we outsource is stone fireplace design and manufacture when we work with local stonemasons. Our case studies page shows examples of installations that we've undertaken.
Quality assurance
We are experienced and qualified HETAS, Gas Safe and OFTEC installers. Installation of a wood or solid fuel stove or boiler has fallen under building regulations part J since 2002 and all installations must be either fitted by a HETAS registered company or signed off by the local Building Control officer.
Thatched properties
It is generally accepted by thatchers, insurance companies and the fire service that the main risk with stoves and fireplaces in a thatched property is pyrolysis. This is the transfer of heat through the chimney wall and a build up of this heat within the thatch as the chimney or flue passes through the thatch. To minimise the risk of this liners can be fixed so that they cannot touch the chimney wall and are insulated to reduce any heat transfer. There are different ways of doing this - a site survey will help us determine the best method for your situation. Take a look at the Suffolk C.C. 'Thatched Property Safety Guide' in our Useful Links section.
