Please use our 'Contact Sarsen energy' page to ask questions although queries about your individual situation are best dealt with through a site survey.
Some questions pop up a lot;
1. How is a multi-fuel stove different to woodburner? Most stoves are multi-fuel meaning that you can burn coal, smokeless fuels, wood and other manfuctured briquettes.
2. Which is best - steel construction or cast iron? Cast iron is the traditional material for manufacture - it is heavy and holds the heat for a long time but can crack. Steel stoves are stronger but often plainer looking as cast iron can be more decorative
3. Can I install a stove if I don't have a chimney? Yes - in many cases we can supply and fit a twin walled flue system or a new Anki pumice chimney - please book a site visit.
4. Will I need my chimney relined? In some cases we may be able to connect the stove to your existing chimney lining. Stove installation falls under building control and there are different ways to comply with the regulations.
5. Which materials can I use for the surround and hearth? There are many styles and materials that can be used - the manufacturers brochures are really useful for browsing for ideas - we can supply these or use our links page for links to their website.6. Which wood can I burn on my stove?
When buying firewood it should be properly seasoned. The best way to get seasoned wood is to buy this years wood for next year! Wood yards or sellers may tell you that even though the wood was split this year it will be just fine. Though seasoned wood is darker on the outside, it’s bone white on the inside. You should be looking for grey, or darkened, brittle wood that has a lot of cracks in the inner rings. Wood that is seasoned looks grey, or dark due to the fact that it has been sitting in the sun, or has been stored in doors, drying, and collecting dust. Apple - Has a steady slow burn when the wood is dry, good heat output with a small visible flame and pleasant odour
Ash - Excellent burning wood, gives great heat and flame output and also burns when green. Best heat output gained when wood is dry.